I am writing to express my extreme dissatisfaction with the service I have received from your company regarding order number [Order Number: 87641 ]. This is now the third time I have had to contact customer care, and unfortunately, my experience has only worsened.
Firstly, my order was already delayed, I ordered ( on 28 March 2024 ) which was inconvenient. However, upon finally receiving the package, I discovered that it was incomplete. I ordered 4 item and received just 3 , To make matters worse, the item I did receive was incorrect that I do not ordered . This is completely unacceptable.
I cannot stress enough how disappointed I am with the level of service provided. The delay, the incomplete order, and the wrong item have caused me significant inconvenience and frustration. I expected better from your company.
I urge you to rectify this situation immediately by sending the missing item and arranging for the return of the incorrect item. If not possible kindly provide with refund.
I hope to see a prompt resolution to this matter, as my trust in your company's ability to provide satisfactory service has been severely shaken.
Refreshing tea with amaranth bloom
Lush bloom captured in tea
Tea with a touch of bloom
Floral notes in each infusion
